I'm happy to assist you in managing your connection with PayPal, Mulenberg.
I recognize your concern about the issues with the PayPal connection and integration. Could you please let me know if you're experiencing an error with your connectivity? This way, we'll be able to check if there are any reported issues on our end.
In the meantime, you can sign to their website or reach out to their representative to check if there any updates that needs your immediate attention.
if everything is working on their end, I recommend accessing your account using a private browsing window that doesn't store site files, as regular browsers use cache and cookies to load web pages faster. To open an incognito window, you can refer to these keyboard shortcuts:
If you still have the same result, I suggest utilizing another supported browser. It can help us identify if the issue is specific to your current browser.
I'm also adding this article to know what to do if you may have noticed an error (101 and 185) in PayPal and unexpected behaviors in bank feeds:
Additionally, I recommend visiting the following link to gain further insight on the utilization of clearing accounts in your accounting system for PayPal, credit cards, and other payment channels: Why are clearing accounts necessary?
Let me know if you still have questions about your PayPal connection. Have a great day, and take care.
This is ridiculous, QB needs to fix the PayPal connection issue that started September 1 2024. It has been over 2.5 months and no resolution. See INV-110535.
I understand how important PayPal integration is for your business, Fullertonmedia. Let me provide you with the investigation status and offer alternative option to address this.
The investigation status of INV-110535 is still In Progress. Our engineers are currently looking into it. While they are working on it, we don't have a timeline for when this gets fixed.
In the meantime, you can consider using a CSV file from PayPal and upload it to QBO. Let me guide you through the process.
For accounts connected to online banking, here's how:
Furthermore, for detailed information on manually uploading transactions, feel free to visit this article: Manually upload your transactions, receipts, and bills into QuickBooks Online.
Additionally, if you want to learn how to pair up your real-life bank balance and QuickBooks balance, you can visit this article: Match online bank transactions in QuickBooks Online.
Keep me posted if you have other concerns about your PayPal connection with QBO or any QuickBooks-related tasks. Just use the Reply button and I circle back to help you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here