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Level 2

Customer and Supplier

In Simple Start I have a Customer and that entity is also a Supplier. Customer showing in Customer List but not showing in Supplier List. Not included in Supplier reports.

Solved
Best answer November 05, 2019

Best Answers
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QuickBooks Team

Customer and Supplier

Glad to have you here on the Community page, @Minty44.

 

This happens when the customer isn't set up as a supplier in QuickBooks Online (QBO). In this case, you need to add it as a supplier, however, enter a special character or distinctions that the name you'r adding is a supplier since QuickBooks won't allow adding customers, suppliers, or employees with the same name.

 

To add it as a supplier:

 

  1. Click on Expenses at the left pane, the select Suppliers.
  2. At the upper right-corner of the page, click on New supplier.
  3. Fill in the necessary information.
  4. Click on Save.

I've also added these screenshots for additional reference.

You can also read these articles for your future reference about managing customers and suppliers:

 

 

Leave a comment below if you have any other questions, I'm always here available to help. Have a great day ahead!

View solution in original post

1 Comment 1
Highlighted
QuickBooks Team

Customer and Supplier

Glad to have you here on the Community page, @Minty44.

 

This happens when the customer isn't set up as a supplier in QuickBooks Online (QBO). In this case, you need to add it as a supplier, however, enter a special character or distinctions that the name you'r adding is a supplier since QuickBooks won't allow adding customers, suppliers, or employees with the same name.

 

To add it as a supplier:

 

  1. Click on Expenses at the left pane, the select Suppliers.
  2. At the upper right-corner of the page, click on New supplier.
  3. Fill in the necessary information.
  4. Click on Save.

I've also added these screenshots for additional reference.

You can also read these articles for your future reference about managing customers and suppliers:

 

 

Leave a comment below if you have any other questions, I'm always here available to help. Have a great day ahead!

View solution in original post