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Can I safely delete a deposit which is appearing twice on the Deposit Detail Report?

The deposit in question has been reviewed in the Banking tab and only appears as one deposit.
Solved
Best answer April 24, 2019

Best Answers
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Anonymous
Not applicable

Can I safely delete a deposit which is appearing twice on the Deposit Detail Report?

Hello, kelly16.

 

If you’ve investigated and found out that the transaction is duplicated, you can definitely delete it anytime. However, please note that the Deposit Detail report will always show two amounts of your deposit transaction. These amounts represent the two affected accounts when the transaction was created 


You can customise the Detail Deposit report to add the Accounts column for further illustration:

  1. Click Customise tab on the report. 
  2. Go to Rows/Columns. 
  3. Put a check mark for Account. 
  4. Click Run report. 

Please visit us again if there’s anything else you need. 
 

View solution in original post

1 Comment
Highlighted
Anonymous
Not applicable

Can I safely delete a deposit which is appearing twice on the Deposit Detail Report?

Hello, kelly16.

 

If you’ve investigated and found out that the transaction is duplicated, you can definitely delete it anytime. However, please note that the Deposit Detail report will always show two amounts of your deposit transaction. These amounts represent the two affected accounts when the transaction was created 


You can customise the Detail Deposit report to add the Accounts column for further illustration:

  1. Click Customise tab on the report. 
  2. Go to Rows/Columns. 
  3. Put a check mark for Account. 
  4. Click Run report. 

Please visit us again if there’s anything else you need. 
 

View solution in original post