Thanks for posting here in the QuickBooks Support page, @gurjinder-ttp.
I can share some insights about running the management reports in QBO.
Usually, the report run is based on your accounting method setup in the account settings. Unfortunately, you can't change to accrual basis from the report itself like other standard reports.
To change the accounting method, follow the steps below:
See this link to learn more abot the report, see this link: Management Reports Overview | QuickBooks
If you have anymore questions about QBO reporting, please post them here again. I'll be more than glad to guide you further. Have a wonderful day!
Thanks for clarification, however I have made the changes as per your comments now. But the report is still showing in accrual basis.
Is there anything further you think I can do to fix this.
Thanks for following the steps shared by my peer, @gurjinder-ttp. It could be that your cache and cookies stored a lot of temporary files. It can cause some odd errors and may affect QuickBooks' performance.
We can use an incognito or a private browser to confirm browser-related issues by using these keyboard shortcut keys below:
Sign in to your QuickBooks Online account and follow the same steps shared by Jen_D.
If you can switch from Accrual to Cash in the report successfully, go back to your regular browser and start clearing its cache. Here's the link that can guide you in this process: Clear cache and cookies to fix issues when using QuickBooks Online.
Otherwise, use another supported, up-to-date browser.
See this article for further information to get helpful hints on customising your reports in QuickBooks Online.
We always have your back if you need anything else in running your reports in QBO. Take care!
Hi there, thank you for joining the thread. Let me point you in the right direction for support.
Since the issue persists on your end, I suggest contacting our Technical Support team for assistance. They can further investigate this matter for you.
If you have other concerns with QuickBooks Online, you can always hit the Reply button. Have a great day!
Awesome thank you!! agreed with the comments below, this has been plauging me for years and I've just been dealing with it. I'm surprised Intuit didn't have that information readily available....