Hi there, @stephengblack.
I'd like to ensure that you'll be to update your credit card will be updated successfully so you can have the latest transactions.
To get this issue sorted out, we can update your bank account manually. It refreshes the connections between the bank's website and QuickBooks, which can help download the recent entries.
Here's how:
- On the left pane, click Banking.
- Select the credit card account from the Bank and Credit Cards drop-down menu.
- Click the Update button. Please run the update around 3-5 times to build a stable connection.
If you get the same result, I recommend contacting your financial institution. This way, you can verify if they don't have any ongoing system maintenance, which can be the reason your credit card is not updating.
For now, to get your work done, I suggest uploading your transactions manually in the system. Here's a link that you can check out for complete details about this process: Import bank transactions using Excel CSV files.
I'm also adding these help articles below to give you some insights on what are the actions that needs to be taken if transactions are not downloading and on how to fix banking errors in QuickBooks Online:
I got your back if you have any other questions, just let me know by leaving a reply below. Have a lovely day, @stephengblack.
