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exterminator1967
Level 1

How do I change the details of super once the super run has been made. It came up with an error and I fixed it. The super changed names.

I click on the spanner but it doesn't do anything.
2 Comments 2
IntuitAika
Intuit

How do I change the details of super once the super run has been made. It came up with an error and I fixed it. The super changed names.

Hi exterminator1967,

 

Thanks for posting in the Community! If you have made a mistake and need to cancel your super batch, you can do so provided the status of the batch is Awaiting Payment and if the payment method is Direct Debit/EFT or BPay, and payment hasn't actually been made. 

 

You are able to cancel the batch by clicking into the relevant super batch and clicking the Cancel button. Please note that you must wait about 10 minutes and ensure that the batch status updates to Cancelled before creating a new batch.

 

You won't have the option to delete a batch if the status of a batch is- Awaiting Clearance, Sent to Fund, Reconciled and Cancelled. Once you've updated the employee super fund details, you can create a new super batch.

 

Feel free to drop a comment below if you need further assistance, we're here to help. Have a nice day! 

Judy2019
Level 2

How do I change the details of super once the super run has been made. It came up with an error and I fixed it. The super changed names.