Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hi exterminator1967,
Thanks for posting in the Community! If you have made a mistake and need to cancel your super batch, you can do so provided the status of the batch is Awaiting Payment and if the payment method is Direct Debit/EFT or BPay, and payment hasn't actually been made.
You are able to cancel the batch by clicking into the relevant super batch and clicking the Cancel button. Please note that you must wait about 10 minutes and ensure that the batch status updates to Cancelled before creating a new batch.
You won't have the option to delete a batch if the status of a batch is- Awaiting Clearance, Sent to Fund, Reconciled and Cancelled. Once you've updated the employee super fund details, you can create a new super batch.
Feel free to drop a comment below if you need further assistance, we're here to help. Have a nice day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here