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Level 1

I would like to know why the increase rates of my subscription?

 
3 Comments
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Moderator

I would like to know why the increase rates of my subscription?

Thanks for posting in the Intuit Community, @rsnorthernservic.

 

I’d love to assist checking the charges associated with your account. However, billing and subscription concerns require personal verification which can only be done by our Customer Care Team. They’ll need to gather personal data to pull up billing, which we are unable to do in this public forum.

 

To contact them, here's how:

  1. Click the Help icon on the top right.
  2. Click Contact Us button at the bottom.
  3. Enter a short description about your concern.
  4. Click on Let's talk.
  5. Choose the method on how you'd be connected to support.

Additionally, I want you to get the most out of QuickBooks for your business. You can check some articles that are designed to help you get acclimated with the software. They can be accessed at the following link: QuickBooks Tutorials.

 

If there's anything else I can do for you, let me know by commenting below. I'd be happy to further assist you. Have a great day. 

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Level 13

I would like to know why the increase rates of my subscription?

@rsnorthernservic 

Your discounted period is expired and you have to pay in regular price now. If you wish to keep the lower price, you will need another effort. Utilize the 3rd party tool to migrate your data between QBO accounts.

https://transactionpro.grsm.io/qbo 

 

Once you are ready to proceed, open a NEW QBO account with current discounted plan for up to 3 months.

https://quickbooks.grsm.io/Australia

 

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QuickBooks Team

I would like to know why the increase rates of my subscription?

Hi @rsnorthernservic 

 

Like MirriamM said, billing and subscription concerns require personal verification.

 

This means you will need to speak to one of our customer service representatives who can give you all the information you require.

 

The rise in price can be due to a number of factors so it's best to contact us and check for yourself.

 

Kristian.