Welcome, mopokehill! I'm glad seeing you here in the Community forum.
If you're using the mobile app upon resubscribing, then this could be the reason as to why you can't resubscribe. Right now, Billing and Subscription is currently available only in the web version of QuickBooks Online (QBO). You need to log in using a computer browser. You can use this link to sign in: https://qbo.intuit.com.
To resubscribe or reactivate account in QBO, here are the steps:
- Click the Gear icon at the top.
- Choose Account and Settings.
- On the left pane, select Billing & Subscription.
- Hit on the Resubscribe button.
- Be sure to enter the updated billing information.
- Lastly, click Subscribe.
Check out below screenshots for your visual reference:
I'm also attaching an articles below to know more on how to manage QBO billing subscriptions:
If you have any questions between now and then, don't hesitate to let me know. I'm here for you.