Quickbooks does not seem to work in Google Chrome, keeps crashing. Any ideas how to fix this? Vicky

Hi vassmv123,

QuickBooks Online works on any browser and it uses browser cache and cookies to run faster but sometimes these can also block web pages from loading. We can do some troubleshooting to get rid of any browsing issue. 

First thing, we'll need to do is to login on an incognito window or private mode. To do that, press Ctrl+Shift+N onn your keyboard altogether. Then go to qbo.intuit.com. If it works, we'll need to clear your browser's cache on a normal browser by pressing Ctrl+Shift+Delete and select Clear data.

For more information, you can refer on this article: Clear cache and cookies to fix issues when using QuickBooks Online.

Let me know if the troubleshooting provided above works well on your end. Have a nice day!

Hi IntuitAnika,

Thank you for your help, the longer version from the link of clearing the Intuit specific cookies solved the problem.

Thanks again

Vicky

PS finding how to respond to your email was not easy!

Happy to hear that clearing the Intuit specific cookies works for you, vassmv123!

The Community always has your back, so please let me know if you have any other questions. I'll be more than happy to help.