cancel
Showing results for 
Search instead for 
Did you mean: 
b-hoyt-roadrunne
Level 1

When i started the 30 day online trial it thinks i am in Australia when i am in the USA how do i change my country origin

 
2 Comments 2
ShiellaGraceA
QuickBooks Team

When i started the 30 day online trial it thinks i am in Australia when i am in the USA how do i change my country origin

Let me help you change the country of origin of your QBO account, @b-hoyt-roadrunne.

 

You'll need to cancel your trial account and re-subscribe using the correct country. Let me guide you how.

 

  1. In your account, to go Gear and then Account and settings.
  2. Select the Billing & Subscription tab.
  3. Then, Cancel your trial. Tick Continue to cancel and follow the steps on the screen.
  4. Pick Submit and cancel subscription. Then, click Got it.

After canceling, visit our website to re-subscribe. This time, make sure to choose the correct country by scrolling towards the bottom. Here's how:

 

  1. Go to https://quickbooks.intuit.com/ph/online-compare/.
  2. Scroll down towards the bottom and click the Change Country link (see image below.)
  3. Hit United States. Then, scroll up and tick the Plans & Pricing tab at the top.
  4. Enable the switch button for Free trial for 30 days. You can use the same user ID and password with your existing account.
  5. Choose your plan and then pick Select.
  6. Follow the next steps that'll guide you through the rest.

 

Once you're done, you can import your data from your existing account. Need details? Check out this guide: Move your lists to QuickBooks Online.

 

In case you need help with other QBO tasks, click this link to guide you with your first hour in QuickBooks.

 

Keep me posted if you still have questions. Just drop them in the reply section below and I'll be happy to answer them for you. Have a lovely day ahead.

Fiat Lux - ASIA
Level 15

When i started the 30 day online trial it thinks i am in Australia when i am in the USA how do i change my country origin

@b-hoyt-roadrunne 

As an additional info, If you have to open a new QBO account, make sure to click the Buy button to get the discounted price for up to 3 or 6 months. If you purchase from the Trial account, you have to pay the regular rate.

https://quickbooks.grsm.io/Australia