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hyount
Level 1

Trying to pay for subscription but i put in the wrong country when i signed up for the trail version now it won't let me change it because my trail version is over.

 
2 Comments 2
Mark_R
QuickBooks Team

Trying to pay for subscription but i put in the wrong country when i signed up for the trail version now it won't let me change it because my trail version is over.

Let me lend a hand to help you with your subscription concern, @hyount.

 

First of all, I want to thank you for your interest in our QuickBooks product. In your case, since you've signed up for the trial version in the wrong country, you'll want to create a new trial account or new subscription to the correct one.

 

You can check this link to choose and subscribe to QuickBooks Online with the correct country: Choose your country.

 

I'm also adding this article to know more about how to get started with QuickBooks Online: Get started.

 

Please visit us again here in the Community if you have other concerns with QuickBooks. I am always here ready to help you whenever you reach out. Have a great day!

Fiat Lux - ASIA
Level 15

Trying to pay for subscription but i put in the wrong country when i signed up for the trail version now it won't let me change it because my trail version is over.

@hyount 

Where is your company located? If you are located in AU, you should open a QBO AU version account.

https://quickbooks.grsm.io/Australia