We will perform basic troubleshooting steps to ensure that your subscription is completed and processed, @spotlessrangehood.
Before we proceed, could you please specify what information you are trying to enter? Is it payment information or personal information?
Also, have you encountered an error message while trying to subscribe? A screenshot would also be helpful.
As a first step, we can clear your browser cache, as stored internet files can sometimes cause problems and prevent you from proceeding with the process.
You can also consider switching to a supported browser like Chrome, Safari, Firefox, or Edge, as some browsers may not work with QuickBooks. An updated browser ensures better performance and minimizes errors.
Start familiarizing yourself with the QBO dashboard and managing company details by visiting this article: Get started with QuickBooks Online.
If you have more questions or need further assistance, feel free to ask again. We would be happy to help you.
