Hello Office2-proactiv,
In order to best troubleshoot a specific error message that is displayed at the time when you request client authority while lodging a Pay Event, it may be best to speak to our support team directly.
Thank you for reaching out, but depending on the specific error message, it may be a few different causes. Please contact our support team directly:
- Log into QuickBooks Online
- Select Help in the top-right corner
- Select Contact Us
- Type in a brief description of the issue, and select Let's Talk
Please contact our support team so they can investigate the issue in more detail.
-Ken