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jrm3
Level 1
posted
‎November 03, 2023 10:16 AM
last updated ‎November 02, 2023 4:16 PM

Why is report printing not working?

only the headers are printing - no detail. Happens when printing and when saving as a pdf. the pdf looks ok but still doesn't print.
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1 Comment 1
IntuitSheila
Level 8
‎November 03, 2023 11:07 AM

Why is report printing not working?

Thank you for posting in the Community, jrm3!

 

Are you getting the same behavior when printing a different report in QuickBooks Online? Let's use a new incognito window on your browser to isolate the situation encountered. Using an incognito window does not store any data file.


Here's how:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

Then, log in to QBO and let's print the report once more. If it works, you need to clear cache and cookies on your browser and make sure to take note of your saved password and URLS. Unexpected results when doing some task in QuickBooks Online are usually caused by cache or other browser issues.

 

If the issue is the same, kindly use a different supported browser like Google Chrome or Safari. Or make sure that your browser 

 

Feel free to post again in the Community if you have other concerns. I am around to help you.

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