United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
sbellep36
Level 2
posted
‎May 12, 2022 11:12 AM
last updated ‎May 11, 2022 6:12 PM

My bank transactions have stopped uploading in Quickbooks Online.

My bank transactions have stopped uploading in Quickbooks Online. I have tried re-connecting and updating over and over again. Nothing is coming through since 5/9. No updates - its like it's just stuck. Anyone else experiences this?

Reply
1 Comment 1
IntuitAika
Intuit
Intuit
‎May 12, 2022 11:39 AM

My bank transactions have stopped uploading in Quickbooks Online.

Hi sbellep36, 

 

Thanks for reaching out the Community.

 

Can you please specify the name of the bank where transactions have stopped downloading? This way, I'll be able to check from our records if there are ongoing investigation.

 

In the meantime, you can do a manual update by clicking the Update button on the Banking page. It would be best to update it three times during non-peak hours.

 

Also, you can import the missing bank transactions via CSV file. If the problem continues, I'd recommend reaching out to our Support team to help you to check and review this further securely. 

 

Feel free to drop a comment below if you have any other questions. Have a great day! 

Reply