Hello farmhousecatering,
Thanks for posting in the Community! Let me guide you on how to mark your invoice as unpaid. You'll have to delete the payment linked to the invoice. Here's how:
- Go to the Sales tab.
- Go to the Invoices tab, then open the invoice.
- Click on 1 payment link in the upper right-hand above the PAID payment status.
- Click on the link for the date.
- On the Receive Payment window, click on the More button at the bottom.
- Click on Delete, then choose Yes.
That's it! You're now able to change your invoice back to unpaid status.
Please let me know how it works. I'm always here to help. Have a great day!