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I am using the Sync with Square App to link our Square POS system with our QBO account. Most transactions are syncing across well but the Square Fees are not. When I check my P&L in QBO there are transactions in the Uncategorised Expense account that shouldn't be there. I have attached a screenshot of the transactions so hopefully someone can help.
Basically the Uncategorised Expense should be added to the Square Fees listing (so amount shouldn't change) and have GST on Purchase assigned. How do I stop this from happening?
Welcome to the Community, JenWent.
Let me share some information about importing transactions from your Square app into QuickBooks Online. The information received in QBO depends upon what the Square set up and what the app allows. You'll want to check the Square's default account set up and make sure it matched with QBO. Here's how:
You can check this article to learn about the default account used to Sync with Square - Default Accounts and Names.
Feel free to comment below if you need more help with QuickBooks. Have a nice day!
Thank you, I have set everything up in the App, QBO and Square as per the instructions but still having issues with just the Square Fees when syncing with QBO.
Thank you for confirming, JenWent.
Can we please check if you have a Square Fees account on your Chart of Accounts in QuickBooks Online? Kindly go to Accounting tab and then select Chart of Accounts.
Also, you can contact your accountant to reclassify and allocate your Uncategorised Expenses to your Square fees account in bulk. This special tool is available to QuickBooks Online Accountant users only. For more detailed information, you may check on this article: Reclassify or move multiple transactions at once in QuickBooks Online Accountant.
Yes I do have a Square Fees in my Chart of Accounts. I set it up as per the direction given in the setup documentation
Thank you for confirming, JenWent.
Let's check the Expense account you've set up on your Sync with Square app. Here's how:
After you save your changes, all future transactions will use your new settings or data mapping. Old transactions won't use the new settings.
Let me know if you have any other questions. Thanks!
The Expense Account for fees charged by Square is set to Square Fees
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