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mildura
New Member

Can you change from standard feed to direct feed on business credit card?

Feed has changed since Commonwealth Bank changed security. Keep getting Credit Card - Error 187

1 Comment 1
JeveeAdvin__la
QuickBooks Team

Can you change from standard feed to direct feed on business credit card?

Hi there, Mildura.

 

Yes, we can switch your Bank Feed from a Standard Feed to a Direct Feed in QuickBooks Online. The error you received 187 indicates a connection or authentication issue caused by security changes.

 

To change the Bank Feed from Standard Feed to Direct Feed, follow these steps:

 

  1. Go to the Transactions tab and select the bank you want to update.
  2. Disconnect the current bank feed by clicking on the pencil icon (Edit) and choosing Disconnect this account on save.
  3. Save the changes.
  4. Reconnect the bank account by selecting Add account and searching for your bank.
  5. Download the Direct Feed form and send it to SISS for processing.




 

To fix the error 187, go to your bank's website and follow the on-screen steps to enter the correct information. Check out this article for more information about bank error messages: Fix specific bank errors.

 

You can also refer to this article for more details on how to connect a direct feed from Commonwealth Bank: Connect your bank and credit card to QuickBooks Online with Open Banking.

 

You are always welcome to return to the Community whenever you need assistance.