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tom240
Level 1

Close my quickbooks account, how?

 
1 Comment 1
IntuitSheila
Level 8

Close my quickbooks account, how?

Thanks for posting in the Community, tom240.

 

Are you trying to cancel your QuickBooks Online subscription? If so, here's how you can cancel your subscription.

 

  1. Log in to your QuickBooks Online account using a web browser.
  2. Click on Settings and click on Account & Settings.
  3. Click on Billing & Subscription.
  4. Find the product you wish to cancel, then select Cancel subscription.
  5. You’ll see a multiple-choice survey on why you're cancelling your subscription. Once you’ve filled it out, select Continue to cancel.
  6. You’ll see a page that details product benefits, and the last day you'll be able to use your subscription. Select Continue to cancel.
  7. You’ll see a pop-up confirming your subscription is cancelled. Select Got it.

You'll be able to access your QuickBooks Online account in a read-only access for 1 year from cancellation date. We recommend to export reports and list for back up purposes.

 

Check the articles below to learn more about account cancellation and exporting of data from QuickBooks Online:

 

Feel free to reply to this post if you have further concerns about QuickBooks Online. I'll be around to help you.