I have some troubleshooting steps you can perform to resolve error codes 102 and 103 you’re experiencing with your Westpac bank feed in QuickBooks Online (QBO), healingfamily.
Given that you mentioned the issue has lasted for over a week, I strongly recommend reaching out to our live support team. They have the necessary tools and expertise to investigate the situation further and assist you in finding the right resolution.
- Navigate to the Help (?) menu.
- In the Search field, enter a brief description of your concern.
- Click Contact Us.
- Choose your preferred method to connect with them.
In the meantime, I recommend upgrading to Direct Feeds to take advantage of ongoing updates and support from QuickBooks, such as bug fixes, enhanced compatibility, and access to new features not available in older systems.
If upgrading isn’t feasible right now, you can continue working by manually uploading your transactions using a CSV file. This will help you stay up to date while accommodating any temporary restrictions the bank may have in place.
Additionally, I'm providing these articles to help you manage your bank transactions in QBO:
If you have any further questions about your Westpac bank feed or need assistance with resolving bank connection issues in QuickBooks, please feel free to leave a reply below. We'll be here to provide a prompt response, healingfamily.
