error 103

Hi there. I completely understand your frustration, and I want to assure you that I'm here to help you resolve this issue.

Connecting your bank account is an essential part of using QuickBooks, and I appreciate your patience in seeking assistance. To get started, let's troubleshoot this together step by step.

The error code 103 typically indicates that there might be an issue with the user ID or password you're using for your bank account. To begin resolving this, please log in to your bank's website directly and ensure that you have the correct user ID and password for the bank account you're trying to connect.

Once done, let's log in to QuickBooks through a private browser and update the bank information from there. It helps us get rid of unexpected behaviors that are sometimes caused by stored cache files. 

Let me show you how: 

1. Go to the Banking page.
2. Click the blue bank tile you'll need to update.
3. Select the pencil icon and click Edit sign-in info.
4. Update the information.

If it works, go back to your regular browser and clear your cache. On the other hand, you can use another supported browser to fix the issue.

For more detailed information, feel free to check this article: Fix bank error 103. 

I've added this resource if you need guidance in reviewing bank feeds in QuickBooks Online: Categorise the transactions.

Please know that we're here to provide you with continuous assistance and support throughout this process. Don't hesitate to reach out if you need further help. We're committed to helping you every step of the way.

ok i’ve fond this and over a dozen times  i my account are now frozen 

rhzz as no’s a lot quik books

is there a solution because this is actually ridiculous u keep taking our subscription money for a program that can’t deliver 

it used to work with my Suncorp account but not since march 

great no help 

ummm is there a solution another way to do ? if not what is the problem 

I appreciate you for getting back in this thread, over.

After trying the aforementioned steps and still experiencing an error, I advise getting in touch with our Customer Support department. They are able to check your account in a secure setting, identify the mistake you're experiencing, and fix it.

Here's how:

1. Go to the Help icon to connect to a live support agent.
2. Provide us with some information about your concern.
3. Select the Contact Us button and provide some details about this concern, then on the Let's Talk button.
4. You'll now be provided options on how to connect to our team.

More details regarding the many forms of assistance we provide and their accessibility are provided here: QuickBooks Online Support.

Please leave a comment below if you have any inquiries about your bank connection in QBO. I'm always available to help.