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sallym73
Level 1

Every time I add an invoice it says it’s deposited

Adding an invoice and it deposits straight away

1 Comment 1
ShyMae
QuickBooks Team

Every time I add an invoice it says it’s deposited

Hello there, Sally. The invoice will be marked as deposited once the payment or funds have been processed and transferred to your bank account. 

 

Since you mentioned that the invoice shows as deposited after adding or creating the entry, I recommend contacting our live support team for further review.

 

While I'm eager to assist you directly, some matters require a deeper, one-on-one examination by our live experts.

 

Here's how to reach them:
 

  1. Head to the Help icon, then select the Search tab.
  2. Click Contact Us and enter the issue you're experiencing with invoices in the box provided.
  3. Hit Continue, and choose the Callback option.
     

 


For successful communication, refer to our support hours detailed in this article: Get help with QuickBooks products and services.

 

To help you manage your invoices, check out the relevant links included in this article: Create invoices in QuickBooks Online.

 

We are always here to assist you with any additional questions about invoices.