how to setup multiple company emails in Quickbooks Plus

We can manually edit the Customer-facing email in the Account and Settings, as setting up multiple company emails isn't possible in QuickBooks Online (QBO). I will discuss this further.

Each company file in QBO is linked to a single Intuit email, as the software is designed for one business per account. This setup simplifies account management and reduces confusion by ensuring that all invoices and notifications come from a consistent source.

To manually edit the email here's how:

1. Sign in to your QuickBooks Online account.
2. Click on the Gear icon and select Account and Settings.
3. Navigate to the Company menu, then click the pencil icon in the Contact Info section.
4. Update the email address in the Customer-facing email field and click Save. If you see a green check mark beside it, uncheck it to enable editing of the email address.
   
   
   
   
5. Once you have made your changes, go to your Invoices page and send the invoice.
6. After sending the invoice, recreate it and repeat the process by manually editing the email in Account and Settings again.

Moreover, after you receive and process a payment from a customer, it is essential to record that transaction in QuickBooks. This step ensures that the corresponding invoice is marked as paid, which helps maintain accurate financial records.

I'm still available if you need more help with handling invoices. Feel free to visit this forum anytime and I'm here to help ensure that everything runs smoothly for you.