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singhmalkit6
Level 1

I can't download the ABA file on tab s9 ultra

 
1 Comment 1
GlinetteC
Moderator

I can't download the ABA file on tab s9 ultra

I'm here to help you with the issue you're experiencing when downloading the ABA file, singhmalkit6.

 

Are you encountering an error message when attempting to download the ABA file? Knowing the specific error will help me determine and address the issue more effectively.

 

In the meantime, I can offer a few troubleshooting steps to fix this.

 

Let's ensure your tab is running the latest available software update. You can check for and install any pending updates in your device settings.

 

Additionally, large amounts of data in the app can sometimes lead to unexpected results. To address this, I recommend clearing the app's cache, which can help improve its performance.

 

To clear the cache in your QuickBooks Online app:

 

Android:

 

  1. Select the Menu at the bottom and click the Settings icon.
  2. Choose Refresh Data and click Yes.

 

You can also clear the cache directly in your phone's settings:

 

Android:

 

  1. Go to your phone's Settings and select Apps (the process may vary slightly by device).
  2. Choose the QuickBooks app from the list and select Storage.
  3. Tap on Clear data.

 

I've provided some helpful articles below that offer more detailed troubleshooting steps for the QuickBooks Online app:

 

 

Moreover, check how to enable batch payments or create ABA Files to help you save time by paying in bulk with ABA files.

 

Please let us know in the comments if you need further assistance, and we'll be happy to investigate further.