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Hi amanda-leese87,
If you use the GST centre in QuickBooks Online to track and record your BAS lodgements, you firstly need to record the payment made in the GST centre. Once you have done so, you can match the payment in your bank feed to the record of payment:
If you do not use the GST Centre, you may like to check where you have previously categorised this transaction to. You can do so by:
-Kass
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