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pupbowen
Level 1
posted
‎September 09, 2020 12:12 PM
last updated ‎September 08, 2020 7:12 PM

I want to split the payees in a deposit transaction. A screen keeps popping up not allowing me to do this. This problem only started occurring today. What can I do?

 
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1 Comment 1
Steven_Product Champion
QuickBooks Team
QuickBooks Team
‎September 09, 2020 12:36 PM

I want to split the payees in a deposit transaction. A screen keeps popping up not allowing me to do this. This problem only started occurring today. What can I do?

Hi pupbowen,

 

Sorry to hear a problem has started to occur when trying to split payees. Is there a particular error message that is accompanied in the pop-up screen?  If this is a new problem, potentially it could be related to a browser issue which is generating unusual errors or results. I would encourage you to click here to see the browser troubleshoot steps, which includes trying different browsers. Overall still reply back to let me know if there is a certain error message appearing. 

 

Thanks, 

 

-Steven

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