No QUANTITY field in purchase orders is causing grief with suppliers.

Yes, of course there has to be a quantity!  How else would a supplier know what you're ordering?

Hi Rob,

Let's make sure you are creating purchase order in the Item details section to be able to add QTY in your PO. If you are in the Category details section QTY is not available.

To create a purchase order:

1. Select + New.
2. Select Purchase order.
3. Select the Supplier name.
4. Under Item details select the Product/Service, QTY, rate, GST and etc.
5. Click on Print to view the details on the form.
6. Click on Save and send to send the PO to your supplier.

Check this link to learn more about creating purchase order in QuickBooks Online. 

Drop by again in the Community if you have further questions about PO In QBO. I'm around to help you. 

There is NO quantity I assure you.  The only way you can enter a form of quantity is to write it in letters & suppliers overlook this !

Please see attached, there is no QTY field.

Also if using the ITEM section & selecting Product / Service field the QBO system wants to create a product /service, it is not simply freestyle typing/entry as it is in the Category section.

Therefore I am unsure how to create a P/O as per your previous post, my version of QuickBooks Plus does not appear to do this as you suggest.

Hi fridgie,

Thanks for the information. Can we also check your Custom form styles and verify if the Quantity column was not replaced with a new name and was not turned off. Here's how:

1. Click on the Settings icon.

2. Click on Custom form styles.

3. Click on Edit for your Default invoice template.

4. Click on Content tab and select the second box preview to the right.

5. Under COLUMNS check if Quantity is ticked and has the same name.

6. Click on Done.

Then, let's go back to your PO and view if that makes a different.

If the issue persists, I recommend also using a new incognito window of your browser or a different supported browser to verify if this is a display issue. Using an incognito window does not store any data file and removes unexpected behavior.

Here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

Then, log in to qbo.intuit.com and access your PO once more.

Post again in the Community if you need more help about your purchase orders. 

Appreciated...

This does work, but who would have thought you needed to change the "invoice" to obtain a result in a purchase order ?  I had been there previously looking for a solution, but as stated, I saw "invoice" and bailied out, you would understand why.

Their clarity in achieving this result is less than satisfactory,  but your assistance is really appreciated.

Hi Rob,

It's good to hear that worked out. You got a point when you tried to check the custom form styles and only see invoice option. Know that the sales form content and column display affect other sales/purchases forms like your purchase order.

By the way, help us improve QBO by sending us your ideas and suggestions. And thank you for taking time to tell us what you think. Here's how to send your product feedback:

1. Click on the Gear icon in QBO.
2. Click on Feedback and enter a comment or product suggestions.
3. Click on Next to submit your feedback.

Your valuable feedback goes to our Product Development team to help improve your experience in QBO.

Post again in the Community if you have further concerns with your QuickBooks Online account. The Community if here to help you.

Hello. I have Quickbooks Plus and I tried all I could to get a QTY field added to my purchase order? There is no detail section. Please help! 

Hi there, jshields123. I can see the importance of having Quantity (QTY) field onn your Purchase Order (PO). Let me share some details and guide you on how to add QTY on purchase orders.

By default, when creating a purchase order the QTY field is already added. You just have to add them in the Item Details section because this field isn't available in the Category Details section. Here's an illustration for your reference:

If in any case the QTY column doesn't appear in your Items section in your PO, you can perform troubleshooting steps to see if this has something to do with any underlying browser issues. We'll start by accessing your QuickBooks Online account in a private/incognito window. Depending on your browser, use the keyboard shortcut below to open one:

• Google Chrome and Microsoft Edge: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If the QTY column appears, go back to your regular browsing window and clear the cache. This will remove any outdated and corrupted internet files causing odd behavior in your most visited pages. Alternatively, you can look and use other supported browsers for the best experience while working in QuickBooks Online.

On the other hand, if what you meant is a Quantity field that displays inventory items, you can enable this by following these steps:

1. Click on the Gear ⚙ icon, then choose Products and Services.
   
2. Select the Settings icon beside Export.
3. Tick the Qty on PO box to add the column.
   

Here's an article for more details about this feature: What is the Quantity on PO (Purchase Order)?

Feel free to ask any follow-up questions or other concerns about Purchase orders. I'll be around if you need my help. Have a good one!