No QUANTITY field in purchase orders is causing grief with suppliers.

Yes, of course there has to be a quantity!  How else would a supplier know what you're ordering?

Hi Rob,

Let's make sure you are creating purchase order in the Item details section to be able to add QTY in your PO. If you are in the Category details section QTY is not available.

To create a purchase order:

1. Select + New.
2. Select Purchase order.
3. Select the Supplier name.
4. Under Item details select the Product/Service, QTY, rate, GST and etc.
5. Click on Print to view the details on the form.
6. Click on Save and send to send the PO to your supplier.

Check this link to learn more about creating purchase order in QuickBooks Online. 

Drop by again in the Community if you have further questions about PO In QBO. I'm around to help you. 

There is NO quantity I assure you.  The only way you can enter a form of quantity is to write it in letters & suppliers overlook this !

Please see attached, there is no QTY field.

Also if using the ITEM section & selecting Product / Service field the QBO system wants to create a product /service, it is not simply freestyle typing/entry as it is in the Category section.

Therefore I am unsure how to create a P/O as per your previous post, my version of QuickBooks Plus does not appear to do this as you suggest.

Hi fridgie,

Thanks for the information. Can we also check your Custom form styles and verify if the Quantity column was not replaced with a new name and was not turned off. Here's how:

1. Click on the Settings icon.

2. Click on Custom form styles.

3. Click on Edit for your Default invoice template.

4. Click on Content tab and select the second box preview to the right.

5. Under COLUMNS check if Quantity is ticked and has the same name.

6. Click on Done.

Then, let's go back to your PO and view if that makes a different.

If the issue persists, I recommend also using a new incognito window of your browser or a different supported browser to verify if this is a display issue. Using an incognito window does not store any data file and removes unexpected behavior.

Here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

Then, log in to qbo.intuit.com and access your PO once more.

Post again in the Community if you need more help about your purchase orders. 

Appreciated...

This does work, but who would have thought you needed to change the "invoice" to obtain a result in a purchase order ?  I had been there previously looking for a solution, but as stated, I saw "invoice" and bailied out, you would understand why.

Their clarity in achieving this result is less than satisfactory,  but your assistance is really appreciated.

Hi Rob,

It's good to hear that worked out. You got a point when you tried to check the custom form styles and only see invoice option. Know that the sales form content and column display affect other sales/purchases forms like your purchase order.

By the way, help us improve QBO by sending us your ideas and suggestions. And thank you for taking time to tell us what you think. Here's how to send your product feedback:

1. Click on the Gear icon in QBO.
2. Click on Feedback and enter a comment or product suggestions.
3. Click on Next to submit your feedback.

Your valuable feedback goes to our Product Development team to help improve your experience in QBO.

Post again in the Community if you have further concerns with your QuickBooks Online account. The Community if here to help you.