Bank Error 103

Try opening your QBO account on any private/incognito browser.

Hi mythrilfoundry,

I understand you're having fundamental issues with your online banking connection in QuickBooks Online. Error 103 is commonly an error with your User ID or password for your bank account. Or there could be additional security requirements that you needed to address like one-time passcode or token code in your online banking.

Kindly log in to your online banking website and check if your bank has a message or update that needs your attention. 

Once done, let's go back to the Bank transactions tab and do another bank sign-in info in QuickBooks.

1. Click on the Transactions tab and click Bank transactions.
2. Click on the bank account.
3. Click on Edit and choose Edit sign in info.
4. Manually enter your bank's User ID and password.
5. Click on Save and connect.

Then, check if the error has been removed and new transactions has been downloaded.

In the meantime, you can manually upload your bank transactions using CSV file while waiting for a resolution. 

If the issue persists, I recommend contacting our Customer Care Team through Chat or Phone. That way, they can further check your account in a secure form.

Post again in the Community if you have further concerns. I am around to help you.

I have this exact same issue. I believe it’s an error on QuickBooks end. My bank USED to use security tokens. They have no done away with them but QB doesn’t seem to like me sneering no to security token question. If I answer yes then it asked me for a token I can no longer get because they are no longer used. I am stuck in that loop for 9 months now.

Hi there, Gene. We'll help you integrate your bank into your QuickBooks Online (QBO) company.

Before anything else, we'd like to know if you already performed the banking error 103 troubleshooting steps provided in the thread. If you have done so and the issue continues, we recommend contacting our Customer Care Team. This way, they can access your account through a safe and secure environment and examine the factors contributing to your difficulty connecting the bank account within the program.  We'll outline the necessary steps to get you going:

1. Access your QuickBooks Online company and navigate to the Help on the top right corner.
2. Select Search, and then press the Contact Us button.
3. Enter your concern in the box and then click the Continue button.
   
   

For more details, please refer to this article: Contacting QuickBooks Support.

In the meantime, you can manually import bank transactions into your company file. We're providing this article for further guidelines: Manually upload your transactions, receipts, and bills into QuickBooks Online.

Moreover, here are some articles about handling bank transactions and reconcile an account inside QBO:

• Find, categorise, and edit transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

The Community team is ready to offer support if you require assistance integrating your bank account into QuickBooks. Furthermore, you are welcome to visit us or leave a comment below for any other inquiries regarding the program. We will ensure a prompt response.