Hey there, I have gone into Settings and turned on the track inventory settings as per the Quick Books guides, however I still see no option to add Inventory products

Locally saved internet cache files can sometimes lead to unexpected behavior in the product, info-flowstateco. 

When I enabled the track inventory setting, I was able to add the quantity of product when I replicated it on my end. This might be due to a problem with your browser.  

QuickBooks Online stops working properly because your browser is overloaded with site data. To see if the problem is with your browser, open QuickBooks in a private or incognito window. This can help us remove any cache-related issues that may have contributed to the problems. To access it, use the following shortcut keys: 

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.  

If the steps above work, I suggest clearing your browser's cache to boost browser-related issues. Some stored data on your browser can impact the data being transmitted, thus causing some unusual responses. 

In case private browsing doesn't work, I'd recommend using different browsers. They'll provide you with the best and most secure experience with QuickBooks. For more details, please see this article: System Requirements For QuickBooks.   

Furthermore, there are four different types of items: services, non-inventory, inventory, and bundles. These assist you in better tracking by categorizing the goods and services. You can choose wisely with the guidance of this article: Change product and service item types in QuickBooks Online.

If I can be of help while working in QuickBooks, feel free to let me know by adding a comment below. Have a wonderful day!

Thanks for your reply... I have followed every single step suggested, (it's Command + Shift + R on Mac Chrome) I even logged in on an incognito window and cannot see it. All my settings are correct, I have double triple checked, I see no option for an Inventory product item to be added. 

Any other ideas? Is it because I'm on a trial? I thought it said trials unlock everything for full testing capabilities. This will be what makes me choose a different software.

I appreciate you performing some troubleshooting steps, @info-flowstateco.

I understand the importance of adding inventory products in QuickBooks Online (QBO) and know that this is not the kind of service we want you to experience while using the program.

To ensure that this gets sorted out, I recommend contacting our QuickBooks Online Support Experts. They have more tools, like screen-sharing to help you troubleshoot the issue further.

Here's how:
 

1. On your QBO account, click on Help (?).
2. Select the Search tab, then click on Contact Us.
3. Enter the concern, then select Continue.
4. Choose either Chat, Appointment, or Callback.

Moreover, I'll also share this link where you can search for articles that can serve as your reference to guide you in managing your QBO account: QuickBooks Online Help Articles.

I'm looking forward to getting this resolved. Feel free to leave a reply if you require further assistance with adding inventory items in QuickBooks. The Community team always has your back. Have a good one.