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chelstar3-gmail-
Level 1

How do I delete my account permanently?

I'd like to potently delete my account. I thought this was an app to store personal financial information not business so I do not need account anymore.
1 Comment 1
MichelleBh
Moderator

How do I delete my account permanently?

I'll make sure your account will wiped out sooner, @chelstar3-gmail-.

 

Glad to provide the first step to take so that your QuickBooks Online (QBO) account will delete permanently. 

 

We're unable to delete a QBO account immediately. For paid and trial subscriptions, we retain your data for one year. We then delete the data afterward. This will allow other business owners to use the data within a one-year time frame for future use.

 

If you're currently using our QuickBooks trial account, it'll be canceled automatically after one month. But if you have paid subscriptions, I'd recommend canceling it. 

 

Here's how: 

  1. Go to the Settings app on your iPhone or iPad.
  2. Pick your Name to access your Apple ID and select Subscriptions.
  3. Click QuickBooks Online and press Cancel.

 

Once done, canceled confirmation will send to your registered email. You can use this article for a detailed guide about the process: Cancel your subscription.

 

Check out these articles on how to reinstate an account and a few things you should know about the life of your QuickBooks data after you end your subscription.

 

 

If you need anything else about your account, please let me know in the comment section. I'm willing to help you again. Thank you for using QuickBooks for a short period, chelstar3-gmail-.