The issue with opening the file depends on what the default program is on your device that is set to open that specific file type, Jhaanand. This means that your computer or phone may automatically assign a default app (such as WhatsApp) to open files, even if that's not the correct app for viewing them (like a PDF viewer).
Here's what you can do to resolve the issue:
- Go to the folder where it was saved. On a computer, this is often the Downloads folder. On a mobile phone, check your Files or Downloads app.
- Right-click the file name (or icon if you see it).
- In the menu, look for an option that says Open With or Open using.
- It may show you several apps to open the file. Usually, your certificate is in a PDF format, so choose an app like Adobe Acrobat Reader, Google PDF Viewer, or any other PDF reader application.
If you're still having trouble with your certificate, I recommend redownloading it to ensure the file downloads correctly.
Please don't hesitate to share any other questions in the comments, and we're here to help.
