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vergann
Level 1
posted
Wednesday
last updated ‎September 24, 2025 2:23 AM

Need help with Categories. We get an error when trying to move a product from one category to another.

Error is - We could not save your item. Tax classification feature is not supported. Try again without tax classification. Has anyone experienced this?

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1 Comment 1
IrishA
QuickBooks Team
QuickBooks Team
Wednesday

Need help with Categories. We get an error when trying to move a product from one category to another.

We can see how product categories would benefit your business by keeping things organized, Vergann.

 

To ensure this issue is resolved as quickly as possible, we recommend contacting our phone support team. They can securely review your account and gather information about what’s causing the error message you’re experiencing.

 

Here’s how to get in touch with them:

 

  1. Click the Help (?) icon.
  2. Select the Search tab, and type in "contact support".
  3. Click the Contact Us button.
  4. You'll be able to request a Callback or start a live Chat with an expert.

 

If you need further assistance with organizing your products or services, please feel free to leave a comment below.

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