I'll share the steps on how to fix the "Something went wrong" error. You'll want to reset your app settings to fix the error. The QBO app collects cache files that help to save you time while browsing. Sometimes, these files can become outdated or corrupted, causing issues like the one with your account.
Here's how you can reset them:
Open your account, then go to Help menu at the top.
Select Reset App Data from the drop-down. See the image below.
After resetting, go back to your account again. If you're still experiencing the same result, I recommend uninstalling and reinstalling the app. This process will help resolve the unexpected behavior of the file. Refer to this guide for the steps: QuickBooks App General support.
Feel free to browse this link if you need help with other tasks in QBO. Just look for responses that suit your concern.
Reach out to me anytime if you still have questions or concerns with the program. I'll be around to assist you. Take care and stay safe.