Beam refund

bookkeeper_1 · ‎December 09, 2020

Super payments have been refunded due to lack of info. After I fixed up employee details, HOW WILL I RE-SUBMIT THE PAYMENTS IN BEAM? Will this incur charges since I am subscribe to a free quarterly payments only?

Thanks in advance for your time.

Rebecca_A Product Champion · ‎December 09, 2020

You're welcome,

In this case it will incur an additional charge as it's considered as a second payment during the quarter. You may be asked to confirm your payment details before being able to proceed.

For more information on the batch statuses please see here.

Thanks,

Rebecca

View solution in original post

Rebecca_A Product Champion · ‎December 09, 2020

Hi bookkeeper_1,

Thank you for reaching out. If the Super batch is showing as Cancelled you will be able to resubmit by creating a new batch for the same dates.

This will not be considered a second payment within the same quarter as the first one was not processed.

Thanks,

Rebecca

bookkeeper_1 · ‎December 09, 2020

Thank you for your response.

The super batch status is Sent to fund with Refund. To confirm, if I reprocess, it will be considered a second payment within the same quarter?

Rebecca_A Product Champion · ‎December 09, 2020

You're welcome,

In this case it will incur an additional charge as it's considered as a second payment during the quarter. You may be asked to confirm your payment details before being able to proceed.

For more information on the batch statuses please see here.

Thanks,

Rebecca

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