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Hi silvia5,
When it comes to identifying employees that are eligible for JobKeeper, we have provided a report that can help determine this based on the information entered in that employees profile in the Payroll section - you can view some detailed information about using this report by checking this article for more information on nominating employees, and this article on verifying their eligibility.
Once the employee has been nominated and is eligible, then you would need to lodge your intention to start claiming the subsidy for each employee by including the appropriate JOBKEEPER-START-FN## pay category in a pay run event that is lodged to the ATO via Single Touch Payroll reporting. Once the employee's Start category has been submitted via STP, you will be able to proceed with the process of claiming the JobKeeper Payment for that employee and submitting the correct information in the monthly declaration process as detailed in Step 3.
If you still have any questions about this process, feel free to reply in this thread, or to reach out to our support team here and we will be happy to go over the process in more detail for you!
-Lucas
Hi Lucas - I submitted last week's payroll (30 April 2020) with JobKeeper -START_FN## details for first fortnight and lodged with ATO, but the BP doesn't have a record of these nominations so I can't progress to Step 3. Do I need to re-lodge the STP pay report, and if so, how? Thanks, Lenore
Hi Lenorel,
If the STP report was submitted successfully, then the information should be with the ATO - there have been some issues from their end with the information not pre-filling in step 2, but you would need to reach out to the ATO in order to confirm the best course of action from their end in order to get the STP information to reflect correctly. If you do want to update your lodgement just in case, you can create an update event and lodge that with the ATO to ensure that the categories and YTD amounts are current and correct. You can do so by following these steps:
If you go through the process for submitting an update event and the ATO portal still hasn't updated, then you would need to reach out to the ATO directly so that they can work on pre-filling the employees correctly.
-Lucas
copied from ATO Community
Hi everyone,
If you are reporting through Single Touch Payroll (STP) and your Software provider has included the Jobkeeper functionality, you are able to update each eligible employee in your software and submit this information through a PayEvent.
The next step is to Log in to the Business Portal using myGovID. View the COVID-19 screen and select Step 2 Identify and maintain employees eligible for JobKeeper wage subsidies.
The next screen you will see will be dependent on software and employee size base:
We understand this may be confusing and we apologise for this.
If you are receiving the alert !Employee details requires. No start codes- no data, the JobKeeper fortnight start codes have not been correctly entered into your payroll software and you will need to lodge a PayEvent or Update Event to include them so you are able to proceed to the next step.
If the data has been received correctly you should always be able to proceed to the next step, whether that is being able to view either a summary of employees or the employee list.
We appreciate all your patience during this process and hope this clarifies some confusion
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