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silvia5
Level 1

Does Quickbooks have JobKeeper funcionality, to Identify and manage employee, on the 2nd step of Jobkeeper, as I cannot see the prefilled names

 
4 Comments 4
Lucas - Product Champion
Content Creator

Does Quickbooks have JobKeeper funcionality, to Identify and manage employee, on the 2nd step of Jobkeeper, as I cannot see the prefilled names

Hi silvia5, 

 

When it comes to identifying employees that are eligible for JobKeeper, we have provided a report that can help determine this based on the information entered in that employees profile in the Payroll section - you can view some detailed information about using this report by checking this article for more information on nominating employees, and this article on verifying their eligibility. 

 

Once the employee has been nominated and is eligible, then you would need to lodge your intention to start claiming the subsidy for each employee by including the appropriate JOBKEEPER-START-FN## pay category in a pay run event that is lodged to the ATO via Single Touch Payroll reporting. Once the employee's Start category has been submitted via STP, you will be able to proceed with the process of claiming the JobKeeper Payment for that employee and submitting the correct information in the monthly declaration process as detailed in Step 3. 

 

If you still have any questions about this process, feel free to reply in this thread, or to reach out to our support team here and we will be happy to go over the process in more detail for you!

 

-Lucas

Lenorel
Level 2

Does Quickbooks have JobKeeper funcionality, to Identify and manage employee, on the 2nd step of Jobkeeper, as I cannot see the prefilled names

Hi Lucas - I submitted last week's payroll (30 April 2020) with JobKeeper -START_FN## details for first fortnight and lodged with ATO, but the BP doesn't have a record of these nominations so I can't progress to Step 3. Do I need to re-lodge the STP pay report, and if so, how? Thanks, Lenore

Lucas - Product Champion
Content Creator

Does Quickbooks have JobKeeper funcionality, to Identify and manage employee, on the 2nd step of Jobkeeper, as I cannot see the prefilled names

Hi Lenorel, 

 

If the STP report was submitted successfully, then the information should be with the ATO - there have been some issues from their end with the information not pre-filling in step 2, but you would need to reach out to the ATO in order to confirm the best course of action from their end in order to get the STP information to reflect correctly. If you do want to update your lodgement just in case, you can create an update event and lodge that with the ATO to ensure that the categories and YTD amounts are current and correct. You can do so by following these steps:

  1. Select Employees from the left-hand menu.
  2. Select the Reports tab.
  3. Select Single Touch Payroll (found under the ATO Reporting column).
  4. Select the Create Update Event button.
  5. Select the appropriate Financial Year and Pay Schedule, then select Create.

If you go through the process for submitting an update event and the ATO portal still hasn't updated, then you would need to reach out to the ATO directly so that they can work on pre-filling the employees correctly.

 

-Lucas

Wendy7812
Level 1

Does Quickbooks have JobKeeper funcionality, to Identify and manage employee, on the 2nd step of Jobkeeper, as I cannot see the prefilled names

copied from ATO Community

 https://community.ato.gov.au/t5/COVID-19-response/Employee-details-missing-in-Jobkeeper-Step-2-Form-...

 

Hi everyone,


If you are reporting through Single Touch Payroll (STP) and your Software provider has included the Jobkeeper functionality, you are able to update each eligible employee in your software and submit this information through a PayEvent.


The next step is to Log in to the Business Portal using myGovID. View the COVID-19 screen and select Step 2 Identify and maintain employees eligible for JobKeeper wage subsidies.

 

The next screen you will see will be dependent on software and employee size base:

  • If your STP enabled software does have the JobKeeper functionality you will not see individual employees details as they have been reported through STP
  • If your STP enabled software does not have the JobKeeper functionality and your employee size base is less than 200 you may see a list of employees eligible within the portal
  • If your STP enabled software does or does not have the Jobkeeper functionality and your employee size base is more than 200 you will not see the list of individual employees

We understand this may be confusing and we apologise for this.

If you are receiving the alert !Employee details requires. No start codes- no data, the JobKeeper fortnight start codes have not been correctly entered into your payroll software and you will need to lodge a PayEvent or Update Event to include them so you are able to proceed to the next step.

If the data has been received correctly you should always be able to proceed to the next step, whether that is being able to view either a summary of employees or the employee list.
We appreciate all your patience during this process and hope this clarifies some confusion