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gavin14
Level 1

Hi, How do I add job keeper tiers to my employees. and how can this be applied retrospectively. Regards Natalie

 
2 Comments 2
Rosy
Level 2

Hi, How do I add job keeper tiers to my employees. and how can this be applied retrospectively. Regards Natalie

I also have this problem, I have reported the tier but the ATO is not showing this in the Jobkeeper monthly report. How can I fix it please?

Steven_Product Champion
QuickBooks Team

Hi, How do I add job keeper tiers to my employees. and how can this be applied retrospectively. Regards Natalie

Hi Natalie, 

 

Currently we are aware of a current issue reporting JobKeeper 2.0 to the ATO through the payroll system. As we are collecting company details to attach to our escalation, I kindly as you reach out to our support team by clicking here. This way we can assist with attaching the JobKeeper info with you and attach your case to the escalation, so when once resolved you can lodge. Hope to hear from you soon so we can add your details towards a resolution. 

 

Thanks,

 

-Steven