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john malone
Level 1

I think my acc has been cencelled

 
1 Comment 1
Charies_M
Moderator

I think my acc has been cencelled

Thanks for coming here, john malone.

 

If you think your account is cancelled, you can check this on your Account and Settings page. I'll show you how to do it:

 

  1. Go to the Gear icon.
  2. Choose Account and settings.
  3. Click the Billing & Subscription tab.

Here's a sample screenshot of a cancelled QuickBooks Online account:

 

 

Another way to verify the status of your account is to contact our QuickBooks Care Support. Your account will be pulled up in a secure environment by our representative and help check the status for you.

 

Here's how you can reach us:

 

  1. Go to the Help menu at the upper right.
  2. In the Search tab, enter Contact Us.
  3. Click the Contact Us button.
  4. Choose Callback

 

You can check out this article for our most updated contact information: Support hours and types.

 

If you have other questions, just let me know. I'm always happy to assist you further. Have a great day ahead.