Hello, bill65
I tried to replicate this in my QuickBooks and I was able to see Pay Categories when I go to Payroll Settings tab.
Since you’re not having this option, you might want to open your payroll on a private window. This is to check if the overloaded files in your browser is causing the issue. If it works fine, clear your browser’s cache or use a different one.
You can also refer to this article for detailed steps on managing payrates:
Let me know if you have other questions or clarifications. I’ll be here to help.