cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

JobKeeper 2.0: I have received a 'missing JobKeeper tier' message in the ATO Business Portal, so payment fails. However, tier details are itemised in payrun. Any ideas?

 
1 Comment
Highlighted
QuickBooks Team

JobKeeper 2.0: I have received a 'missing JobKeeper tier' message in the ATO Business Portal, so payment fails. However, tier details are itemised in payrun. Any ideas?

Hi jason104, 

 

We are aware of a current issue reporting JobKeeper 2.0 to the ATO through the payroll system. As we are collecting companies details to attach to our escalation I kindly as you reach out to our support team by clicking here. Hope to hear from you soon so we can add your details for a resolution. 

 

Thanks,

 

-Steven