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Level 2

Payroll window

Quickbooks online payroll finalisation window won't let me scroll down to accept it.

 

Does anyone have a landline number to ring QB's Australia as I am in UK at present and the 

1800 or 0800 number work in contacting support. 

 

Thanks for you help.

 

Ann 

Solved
Best answer April 11, 2019

Best Answers
Highlighted
Level 2

Payroll window

Hi James 

 

I tried that, and it fixed the problem.  

 

Thanks.

 

Ann 

View solution in original post

3 Comments 3
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QuickBooks Team

Payroll window

Hi Ann, can you try zooming out to get access to that button?

Highlighted
Level 2

Payroll window

Hi James 

 

I tried that, and it fixed the problem.  

 

Thanks.

 

Ann 

View solution in original post

Highlighted
Level 1

Payroll window

I had the same issue today; had to change from Google Chrome to Internet Explorer Browser. Then I was able to see the finish button. This is a glitch in the system and needs to be fixed.

This is a contradiction as it is recommended to always log on via Google Chrome. 😊