It looks like the employee is set up to work for 38 hours per week, Tanya5. Let's go ahead and check the pay run default. From there, you can adjust it.
The hours entered in the Pay Run Defaults will automatically show when processing the payroll. Should you wish you change the total hours again, you can click the Pencil icon next to the employee's name on the Pay Run page (refer to my screenshot below).
Once done making sure all details are correct in the pay run, you can finalise it.
If there's anything else you need, please let us know. We'd be happy to help you again.
So apparently when I setup Travel Allowance it needs to be set as Fixed not Daily, if I have it setup as Daily then it will calculate the travel allowance as 7.6hrs (default standard working hours) x 5 days and then this adds the hours to the payrun total hours worked, which obviously isn't correct, ($17 charged per day worked, and then you would add in the number of days actually worked, letting QB calculate total). I would have thought as the Travel Allowance is setup as an "allowance", that it wouldn't add the hours into ordinary earnings hours. The only way I can get around is by adjusting to Fixed and manually adding up and then enter final amount in, doesn't seem right to me as whats the point of having the option under travel allowance for a Daily unit if you can't use it correctly?
Anyway still open for advice
We want to make sure you're able to process the employee's pay run, tanya5.
You can contact our Customer Care Team, so we can check your set up and fix this.
Here’s how you can reach us:
For other questions or concerns, please don't hesitate to visit us here. Thanks.