Switch to QuickBooks and 70% off for 3 Months
United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
Penlew
Level 1
posted
‎September 26, 2020 05:32 PM
last updated ‎September 26, 2020 12:32 AM

Processing wages for this fortnight and suddenly there are 95 unpaid timesheets? QBO is also telling me the next scheduled payrun is in July 2019!

 
Reply
1 Comment 1
Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎September 28, 2020 12:17 PM

Processing wages for this fortnight and suddenly there are 95 unpaid timesheets? QBO is also telling me the next scheduled payrun is in July 2019!

Hi Penlew, 

 

Thank you so much for reaching out. We will need some more information to be able to assist in this case, e.g. are you importing timesheets via a 3rd party application and are you using Automated pay runs or have more than one pay schedule set up? 

 

Also, If you have created an ad hoc pay run for a past date this may have affected the next scheduled pay run date. 

 

Please let me know the answers to the above questions or if you would prefer please feel free to contact  our support team as they will be able to walk you through the steps to resolve your query. 

 

Thanks, 

Rebecca

Reply