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books2019
Level 1
posted
‎November 19, 2019 02:13 PM
last updated ‎November 18, 2019 7:13 PM

ABA file error

Hi 

I am trying to pay wages with an aba file. I have set up a pay run and entered bank details for staff and payment info in payroll settings/ payment files/aba file settings. 

 

However when I upload the aba file to online banking (NAB)  I get the following error. 

 

Error 317651: The 'From account' details must be entered. Please try again.

 

Does anyone know where else I need to fill details to satisfy bank requirements?

 

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Best answer November 20, 2019
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books2019
Level 1
‎November 20, 2019 10:14 AM

ABA file error

Hi Rebecca,

 

Thank you for your help. I ticked the include self balancing transactions box and it worked.

 

 

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5 Comments 5
Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎November 19, 2019 03:04 PM

ABA file error

Hi books2019, 

 

Thanks for reaching out. The first thing I'd recommend checking is that the Payment File settings are all correct. 

 

1. Navigate to the Employee section > Payroll Settings 

2. Select Payment Files under Business Settings 

3. Under ABA File Settings select your Account Name 

4. Ensure there is an APCA User Id entered

5. With NAB you will need to tick Include Self Balancing Transactions 

6. Save 

 

If Include Self Balancing Transactions was not ticked please download a new ABA file and attempt the upload again. 
If all of these settings are correct I would recommend contacting NAB for further information.

 

 For more information about Payroll ABA Files please refer to this article: https://support.yourpayroll.com.au/hc/en-au/articles/200123570-ABA-Files

 

Please don't hesitate to reach out if you have any other questions. 

 

Rebecca 

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books2019
Level 1
‎November 20, 2019 10:14 AM

ABA file error

Hi Rebecca,

 

Thank you for your help. I ticked the include self balancing transactions box and it worked.

 

 

Reply
Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎November 20, 2019 10:53 AM

ABA file error

That's great to hear! 

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Lindafnq
Level 1
‎July 14, 2020 07:59 PM

ABA file error

Re: ABA file error. Do you know how to fix this issue if the aba is including a payment line for the paygw?

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Kass_B - Product Champion
Content Creator
‎July 15, 2020 09:12 AM

ABA file error

Hi Lindafnq,

 

If the ABA file includes a line to pay PAYG, this has been switched on in the Pay Schedules settings. You can switch this off by:

 

  1. Go to Employees, then Payroll Settings.
  2. Select Pay Schedules (located under the Pay Run Settings subheading).
  3. Click on the relevant pay schedule and ensure the PAYG Payments 'Pay PAYG via payment file to a nominated bank account' is switched off, then Save.

 

Now when you export a new payment file you will no longer see a line for PAYG. Feel free to reply if you have further questions as I'm here to help!

 

-Kass

 

 

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