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Hello000
Level 1

Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided

Hi, 

 

Could you please give us a timeframe on when this will be fixed? 

 

Thank you 

IntuitSheila
Level 8

Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided

Thanks for joining the thread, Hello000!

 

I understand the need to enable BAS e-lodgement with branch number on their ABN in QuickBooks Online. We're unable to provide an exact timeframe as to when this gets implemented in the current offerings. Rest assured we've lodge a feedback to our team to let them know if the feature you're looking.

 

Also, you can check the latest updates about QuickBooks Online: New Features For QuickBooks.

 

Feel free to post your concerns in the Community or click the Reply button for follow-up questions. We'll be happy to help. Have a good day!

 

 

KALAustralia
Level 1

Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided

This is ridiculous that it is not implemented yet, it would take a developer all of 5 minutes to add the field to the setup screen and send the extra field to the ATO's portal. 

 

I have 10 clients who just switched over to using an ABN Branch as of July 2024, I do not want to be manually lodging this data forever, since we use QBO for the electronic lodgement.

 

If this has no plans to be implemented, it should be listed as a missing feature and leaving feedback doesn't help.

 

I have spoken to support who said they'll "take note" which doesn't fill me with confidence. We may need to look at Recon or Xero or MYOB, if they can do something so basic, we may take all 20 of our clients over there.

nathanelcoate
Level 2

Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided

Agree. Is there an update on this yet?

IntuitSheila
Level 8

Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided

Hi Chris,

 

Thanks for posting in the Community!

 

I understand how important it is for you and your clients to be able to lodge ABNs with branch numbers in QuickBooks Online. Just to set a proper expectation, all feature requests needs to be tested to guarantee the preventions of other issues that our customers might encounter. That is why it may take some time to get this implemented.

 

We're unable to provide a specific timeline as to when the feature will be available in QuickBooks Online. Hopefully, this gets added in future release updates.

 

You can also visit the Community.intuit.com anytime if you have other concerns.

KALAustralia
Level 1

Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided

Hi Sheila, I understand that this takes time, however this post is at least 4 years old, and ABN Branches have been part of the GST Legislation since it was implemented in the year 2000. 

 

No amount of testing should take this long, it seems like it's not being prioritised or even mentioned in the product roadmap discussions.

 

My goal is to make it get mentioned and have it put on the radar as its really unacceptable for such a simple and basic thing to be missing for so long.

 

Quickbooks isn't new, ABN's aren't new and GST isn't new.  All of this has been around for years, and it seems like the implementation was made so Intuit could advertise it, with the most basic of functionality, not totally encompassing the ABN / GST law, which allows entities to use ABN Branches.

 

I'm not asking for the ability to split one QBO file into multiple branches, just the ability to add the Branch to the company setup, and report AS that branch.

 

It really shouldn't cause any issues.  Everyone currently reporting would be reporting as branch 001, and everyone else would use the branch they enter in the company setup.

 

If you guys need any help, I have experience in programming and am happy to contribute to getting this done.  I would imagine Inuit's team of developers have the capabilities, but 4+ years is a bit of a joke.

I don't need more responses telling me it might happen, or to leave feedback.  I need a response saying its on the roadmap, and when the expected date to be implemented is.  Or alternatively, say "We aren't planning to support businesses with ABN Branches" and then we can look elsewhere. Dangling the "leave feedback" and "we don't know" stick in front of your customers for half a decade, is extremely poor business practice.

piker
Level 2

Error: CMN.ATO.AS.EM054 - Enter a Branch for the ABN or TFN you have provided

I was one of the original posters and not only did this not get fixed, there were a couple of other problems that weren't as well - including the lack of a Private Useage percentage, for GST calculation.