Hi levijones-h-gmai,
Thanks for posting in the Community!
Before you upgrade, make sure that you have an active or trial subscription. Let me share with you how to upgrade your payroll subscription.
- Go to the Gear icon ⚙ and select Subscriptions and billing.
- Then, select Upgrade your plan under QuickBooks Payroll.
- Select Choose plan.
For your reference, you can also check this article: Manage your QuickBooks Payroll subscription.
Feel free to drop a comment below if you have any other questions. Have a nice day!