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193514521726654
Level 1

New Payroll Charges for Keypay?

This is unexpected - has anyone explored other options?
5 Comments 5
dangir
Level 2

New Payroll Charges for Keypay?

Not explored other options but pretty disappointed by the money grab. We paid for a full years subscription in advance including payroll and they subsequently just removed part of the subscription we paid for and charge us more money...

 

Let us know if you find anything as we are certainly tiring of QBs.

Kristian_S
QuickBooks Team

New Payroll Charges for Keypay?

Hello everyone!

 

I know that price changes (especially in this climate) can be difficult and frustrating.

 

This change will allow us to continue to invest in new features that will mean less admin for you.

 

Recent updates include QuickBooks Cash Flow, receipt capture and jobkeeper payroll updates. For a full list of updates please view our product roadmap here

 

Let us know if there is any way we can help out.

 

Kristian. 

dangir
Level 2

New Payroll Charges for Keypay?

These features provide no value at all to us.

 

What was valuable to us was you providing the services to your customers which supported their decision to use your organisation in the first place and that they have already paid for.

 

Included payroll and a desktop app....

193514521726654
Level 1

New Payroll Charges for Keypay?

Hello Kristian,

I did not want nor ask for any new options.. I have chosen the quickbooks package that suits me and just like others - I have paid for it in advance for 12 months.

I dont want to pay extra for you to develop new apps - pay for them yourselves if you want to develop something! - Then if people want to use them - they will pay extra to have them included in their package!

_globe_
Level 1

New Payroll Charges for Keypay?

they would send u 1k settlement with this dispute

 

this is not first time quickbook suddenly jumped up the price