cancel
Showing results for 
Search instead for 
Did you mean: 
N How
Level 1

Payroll not responding

payroll app stalled
1 Comment 1
IntuitSheila
Level 8

Payroll not responding

Hi Nola,

 

Thanks for posting in the Community!

 

Let's check your browser settings and make sure to enable third party cookies. I recommend using the steps below to check your settings:

 

For Goole Chrome:

 

  1. Select the 3 vertical dots in the top right-hand corner.
  2. Select Settings then Advance.
  3. Under Privacy and Security select Content Settings.
  4. Select Cookies and Turn off Block third-party cookies.

 

For Safari:

 

  1. Select the Gear Icon in the top right-hand corner.
  2. Select Preferences then Privacy
  3. Next, to Block Cookies tick Never

Then, close the browser and re-launch them and access your QBO payroll tab once more. 

 

If the issue persists, I recommend using a different supported browser like Firefox or Edge browser. 

 

If there's anything else that you want us to help, please let me know so we can assist you.