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shereey
Level 2

STP and fixing an error

I've just discovered an error in the processing of one of our pays in relation to an ETP.  

Can I fix this when I finalise through STP at EOY i.e. change the amounts to show an ETP or do I have to go back and unlock the payrun and fix from there?

1 Comment 1
IntuitAika
Intuit

STP and fixing an error

Hi shereey, 

 

Yes, you'll need to unlock the pay run and enter the amendments from there. For you to be able to make a change on an employees pay run, you may need to reactivate the employee first. To do that: 

 

  1. Go to Employees tab.
  2. You can then type in the employees name to find them, or select them from the employee list.
  3. You will then be directed to the employee Details page. All you need to do is scroll down to the bottom and click the Re-activate Employee button. 
  4. Select Activate

 

Once done, you can unlock the pay run by following these steps. 

  1. Go to Employees tab and select Pay Runs.
  2. Select a pay run.
  3. On Pay Run Actions drop-down menu, select Unlock.
  4. Enter the amendments required on an employee.
  5. Then select Finalise once you've confirmed that the information on it are correct. 

You can also check these articles for your future reference: 

 

Create and lodge an update pay event

How to create and lodge a Finalisation Event

 

Hope this helps! Feel free to leave a comment below if you have any other questions.